Shipping & Returns
Shipping Information:
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We ship all orders from the UK.
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Standard UK Delivery: 3-5 business days.
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Express UK Delivery: 1-2 business days.
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International Delivery: 7-14 business days (depending on destination).
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Shipping costs are calculated at checkout.
Order Processing:
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Orders are processed within 1-2 business days after payment confirmation.
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You will receive an email confirmation with tracking details once your order is shipped.
Returns & Exchanges:
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We accept returns within 14 days of delivery for unworn, unused, and undamaged items with original tags and packaging.
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Customers are responsible for return shipping costs (unless the item is faulty or incorrect).
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Refunds will be processed back to your original payment method within 7 business days after receiving the returned item.
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Exchanges are subject to stock availability.
Non-Returnable Items:
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For hygiene reasons, items such as underwear, swimwear, and accessories (like earrings) cannot be returned.
How to Return:
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Email us at Vangellyofficial@gmail.com with your order number and reason for return.
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We will provide you with the return address and instructions.